About Project
Customer Support Application provide required assistance for auto dealerships in creating instant connectivity solution with online buyers more effectively than the industry standard “internet lead” process. Customer Support Application provides live chat support for their visitors. It provides an opportunity to engage with customers through mobile application. It also provides rich set of support related statistical data to help the support team for better customer chat and service.
Features
- User Management
- Session Management
- Inquiry and Services Management
- Chat & Call Info Management
- Content Management
- Google Analytics
- Real time chat
- Real time visitor information
- Invite user to chat
Technology
- Apple iOS SDK 8.0
- Objective C
- Xcode IDE 6.3
- Android SDK 5
- Android Studio 2.1
- SQLite
Important Achievement
WhosOn – Client API 5.2 integration.
Real time Chat and user activity.
Transfer chat to other department.
SOAP base web service and XML Parsing.
Push Page template.
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